What sets us apart isn’t just how well we do what we do — it’s the people who do it.
We’ve built our culture around service, radical accountability, and a commitment to each other that has helped our team become one of the most tenured in the industry. From our frontline agents to our servant leadership team, every member of the Revco family is committed to helping healthcare organizations thrive – by protecting patient relationships, improving financial performance, and delivering results with heart.
We stay up to the minute on:
Our employees stay longer, train more, and perform better – because we focus on serving each other first, so that we can all better serve our clients.
We know you’re not just looking for a vendor – you’re looking for a partner who shares your commitment to patient dignity, compassionate collections, and community care.
Our collectors are trained to be problem-solvers, not adversaries, using non-alienating communication to guide patients toward payment solutions. Their ultimate goal is to resolve accounts in a way that preserves the relationship between provider and patient. This philosophy, rooted in the ACA Collector’s Pledge and embraced by 100% of our team, has guided us since the beginning — and is more critical now than ever in today’s patient-centric healthcare landscape.
By treating every patient with dignity, clearly explaining payment options, and staying focused on resolving balances professionally, our collections teams play a vital role in your revenue cycle success — without compromising the patient experience. That balance of effectiveness and empathy is part of what makes Revco a true partner, not just a vendor.