Commitment to Technology
We strive to stay on the cutting edge of technology for our industry. Our technology includes:
- Ontario Systems FACS collection software complete with LiveVox, Right Party Verification, unattended messaging, manual dialing platform and online portal for clients and consumers
- CallMiner speech analytics
- Business Objects, business intelligence software
- Co-location at an offsite Tier 3 data center
- Compliant email & text capabilities
- IVR
- Link to web portal
