Revco Solutions has created this privacy statement to demonstrate our commitment to your privacy. We respect your privacy and will not sell, lease or distribute your information gathered from the IP address.
Effective Date: 05/26/2023
SCOPE OF THIS POLICY
The Revco Solutions website located at www.RevcoSolutions.com (its “website”) and www.PayRevcoSolutions.com (its “payment portal”) are not intended for individuals less than the age of eighteen and Revco Solution does not knowingly collect data relating to individuals less than the age of eighteen.
THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT
Nothing in this privacy statement is intended to contradict your rights under the Fair Debt Collection Practices Act. Revco Solutions will not disclose any information to third parties that is otherwise prohibited by the FDCPA.
CHANGES TO THIS POLICY
INFORMATION AUTOMATICALLY COLLECTED
When you visit the website, we automatically collect certain information, like your IP address, browser type and operating system, the domain from which you came, the page you are viewing, and the date and time of your visit (“usage data”).
We use this information for a number of purposes, such as investigating security incidents, running analytics to understand usage, and for compliance with security standards.
We do not collect personal information when you visit our website, unless you choose to provide it to us. You may elect to share personal information with us by filling out the information on our Contact page, such as name, address, phone number, email address, and any other personal information you choose to provide. You may also elect to share personal information with us by emailing us using the links on our website.
We may have collected the following categories of personal information from consumers within the last 12 months:
|Categories of Personal Information||Examples of Specific Types of Personal Information Collected|
|A. Identifiers||A real name, alias, signature, postal address, email address, telephone numbers, Internet Protocol address, account number, Social Security number, driver’s license or state identification card number, insurance policy number, date of birth, credit card number, debit card number, or any other financial information, health insurance information, or other similar identifiers.|
|B. Protected classification characteristics||Age (40 years or older), language, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status.|
|C. Internet or other electronic network activity information||Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.|
|D. Sensory data||Audio.|
|E. Professional or employment-related information||Current or past job history.|
|F. Inferences drawn from any of the information identified above||Profile reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.|
HOW WE USE YOUR INFORMATION
Personal information is collected solely for the purpose of debt recovery in a lawful manner and remains part of our records until we determine the information is no longer needed, or we are required by law to delete such information. We will collect the minimum amount of data necessary to effectuate debt collection. Your personal information may be used to fulfill or meet the reason you provided such information. For instance, we use information you send to us to respond to your inquiries or comments.
Your personal information will also be used to perform services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, verifying customer information, processing payments, providing analytic services, or providing similar services.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes.
SALE OF PERSONAL INFORMATION
We do not sell and will not sell your personal information.
SUBSCRIBER MOBILE NUMBERS
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing us with your mobile number and opting-in, you give Revco Solutions, Inc., permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.
- Number of messages will vary by account.
- By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.
- Message and data rates may apply.
- To opt-out, text STOP or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
- To request support, text HELP to any text message we send you, or email us at email@example.com.
- If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.
- Wireless carriers are not liable for undelivered or delayed messages.
HOW WE COLLECT YOUR INFORMATION
We collect most of this personal information directly from our clients for whom we provide services to, as well as from you by telephone, written correspondence through the mail, email or fax, by viewing public social media/network pages, or other information available online. However, we may also collect information:
- From publicly accessible sources (e.g., property records or court records);
- From your transactions with us;
- From our service providers (e.g., letter vendor, location vendors, payment processing vendors, call analytics vendor, and/or electronic signature service provider);
- Directly from a third party (e.g., third parties contacted during location activities pursuant to 15 U.S.C. §1692b, such as your friends, neighbors, relatives, and/or employer);
- Consumer reporting agencies (CRAs)
- From a third party with your consent (e.g., your authorized representative and/or attorney); and
- From activity on our website.
For information on how Google Analytics uses data and how to control information sent to Google, visit www.google.com/policies/privacy/partners/.
We use the information we get from Google Analytics to understand how our website is used and make improvements.
THIRD-PARTY LINKS AND WEBSITES
You may be able to access third-party sites by clicking links on our site. We are not responsible for the privacy policies or practices of any third-party sites, and if you visit those websites, we encourage you to review their respective privacy policies.
CHOICE & ONLINE TRACKING
As a user of our website, you control whether to send us personal information by using our Contact form.
Revco Solutions does not track your online activities over time and across third party websites. However, other third parties may be conducting online tracking on our site.
To learn more about the choices you have regarding online tracking, please visit these sites:
INFORMATION SHARING AND DISCLOSURE
Revco Solutions may share personal information it collects with its employees who need to know that information to provide services to you. Except as provided below, Revco Solutions does not share or disclose any personal information with any company or marketing group external to Revco Solutions. Revco Solutions may share your personal information with third parties to the extent it is reasonably necessary to manage or service your account, verify employment, determine location, process payment, fulfill a transaction, provide customer service, or as otherwise authorized by law.
Further, Revco Solutions may disclose personal information (i) to another entity with which Revco Solutions enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of legal process or in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or in connection with litigation brought against, or on behalf of, Revco Solutions, where appropriate, (iii) to a third party if determined by Revco Solutions in its sole judgment that such disclosure is appropriate to protect the life, health, or property of Revco Solutions or any other person or entity, all in compliance with applicable law, (iv) to third parties as authorized or designated by you, or (v) to conduct any other legitimate business activity not otherwise prohibited by law. The foregoing is not intended to obviate or displace any legal obligations or duties applicable to Revco Solutions.
SHARING YOUR INFORMATION WITH CONSUMER REPORTING AGENCIES
Consumer Reporting Agencies (CRAs) collect and maintain information on consumer and business credit profiles on behalf of organizations in the United States. We may share information about you with CRAs and may carry out periodic searches with them to verify your identity or manage your account(s).
Details of your account(s) with us may be sent to CRAs and recorded by them. This information may be supplied by CRAs and may be used and searched by us and other organizations, such as debt collection agencies to consider applications for credit and credit related services; locate debtors and recover debts; and manage your accounts.
Revco Solutions may furnish account information to Experian, Equifax, and Trans Union. You have a right to obtain an annual copy of your credit file from CRAs by visiting https://www.annualcreditreport.com.
HOW LONG WE KEEP YOUR INFORMATION
Revco Solutions will keep your Personal Information while you have an account placed with us and may retain your personal data for up to 10 years, or as otherwise required by law or pursuant to contractual obligation. Revco Solutions thereafter deletes or anonymizes such information in accordance with applicable laws.
ACCESS AND CORRECTION OF PERSONAL INFORMATION
You may access and update personal information you have provided through our website either by submitting updated information using our online Contact Revco Solutions form, or by contacting us at the address or telephone number listed below.
P.O. Box 965
Columbus, OH 43215
SECURITY AND CONFIDENTIALITY
Revco Solutions strives to protect personal information that we collect, maintain, and disclose through the use of reasonable administrative, physical, and technical safeguards. Personal information submitted online is transmitted through transport layer security (TLS), which is a protocol for establishing a secure connection for transmission. Our security program is designed to: (1) ensure the security and confidentiality of personal information, (2) protect against any anticipated threats or hazards to the security or integrity of the information, and (3) protect against unauthorized access, alteration, and unlawful disclosure of the information. We dispose of such information by taking reasonable measures to protect against unauthorized access to or use of the information.
POINT OF CONTACT
Attn: Consumer Assistance
PO Box 965
Columbus, OH 43216