In late 2016, Trivergent Health Alliance, based in Hagerstown, Maryland, selected Revco Solutions, formerly known as CBCS, for our Early-Out Self-Pay AR Management. Since embarking on our partnership with Revco Solutions, they have exceeded many of our expectations, including performance, our patient’s experience, client services, compliance, and reporting needs.
Together, Revco Solutions and Frederick Health, one of the Trivergent Health Alliance Health Systems, collaboratively developed a combined billing statement for our hospital and medical groups, which has been a tremendous success. We value our partnership with Revco Solutions.
– Hannah Jacobs, Vice President, Finance, Trivergent Health Alliance
Penn Highlands Healthcare and CBCS [now Revco Solutions] have had a very successful business arrangement for many years. Their professionalism and rapid response to patient inquiries and requests from Penn Highlands have been greatly appreciated. CBCS [now Revco Solutions] is highly recommended for its collection practices and results with our primary and secondary placements.
– Credit Supervisor with Penn Highlands Healthcare
Revco Solutions, formerly CBCS, exceeds our expectations regularly, since starting with us in 2017. They provide strong recoveries on a consistent basis and earn our confidence by always responding quickly to our daily requests and giving useful information on any of our industry-related questions. I can recommend Revco Solutions as a partner to be depended upon.
– Doug Weinbrenner Manager, Patient Financial Services with St. Clair Hospital
In 2014, Cabell selected Revco Solutions, formerly known as CBCS, for our Early-Out Self-Pay collection needs. Over the past 6 years, Revco Solutions has been very responsive to the hospital as well as the patient. When issues arise, as they naturally do, their team engages quickly and works steadily until a resolution is reached. They operate as an extension of our business office and are a partner who understands the needs of the hospital as well as patients. They are well run and I am proud to have them as my partner. They have met all my expectations.
-Mike Lane, Cabell Huntington Hospital
Kettering Health Network has utilized the collections services of Revco Solutions, formerly CBCS, since 1990 with great satisfaction. Revco Solutions has proved over the years to be a market outperformer for the network. Their performance as an extension of our business office coupled with a highly engaged team of management staff makes our professional engagement truly a partnership.
– Director of Patient Financial Services with Kettering Health Network
Lehigh Valley Hospital and Lehigh Valley Hospital Muhlenberg have been successfully using CBCS [now Revco Solutions] since 2005 to handle our primary and secondary bad debt accounts. CBCS [now Revco Solutions] has always been extremely successful in its collection efforts and its customer service has been outstanding. Anytime I’ve needed to contact them, they are always very courteous and are quick to respond to my questions. Their commitment to service and excellence is evident by their continued relationship with LVHN.
– Administrator, Patient Financial Services with Lehigh Valley Health Network
In 2016, we selected Revco Solutions, formerly known as CBCS, following a comprehensive RFP process. Revco Solutions has become a great partner, exceeding many of our expectations, and assisting us through a complex conversion. With our prior vendor, we were very dissatisfied with their customer service. Revco Solutions has definitely improved our patient relationships. Their management team and representatives are strong. They are attentive to details and extremely responsive.
-Director, CBO Patient Financial Services, a Maryland Health System
PSE&G and (formerly CBCS) Revco Solutions have had a long and successful business relationship. Revco is a great company, very professional and responsive to our needs, as well as our customers’ inquiries and requests. Looking forward to the continued relationship.
– Customer Operations Supervisor, PSE&G NJ
“The Revco Solutions team consistently does a remarkable job. Your efforts are greatly appreciated.”
– Sheryl Wilson, Sr. Business Analyst, Pacific Gas & Electric
The DebtNext Software team looks forward to our continued relationship with CBCS, now known as Revco Solutions. Ten years ago, we worked together to implement our first utility client, since then our relationship has grown with over a dozen mutual clients. Over the years, several of our clients have contracted with the DebtNext Consulting Group to conduct its onsite Operation Review process with CBCS, which provided insight to the value your organization brings to the collection industry. People, Systems & Processes are the fundamentals within our Operational Review program. CBCS has always scored well in these fundamentals and we are confident the consistency will continue as Revco Solutions.