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Know Your State Rights

Arkansas: Revco Solutions does business as “Revco Management Services” in the state of Arkansas.

California: License # 10514-99. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

If this is a debt arising from services provided by a hospital located in California then the following applies: “Nonprofit credit counseling services may be available in the area.”

Colorado: A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/

Our local office in Colorado is located at 8690 Wolff Court, Suite 110, Westminster, CO 80031 with a local telephone number of 303-920-4763.

IDAHO: You may send written communications to or reach us by telephone at:  
7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL  32256 (M-Th 8am-7pm; F 8am-6pm ET) 855-402-6247;  1161 E. Clark Road, Suite 240, Dewitt, MI 48820 (M,W,Th,F 8am-5pm; Tu 8am-7pm ET) 866-375-9945;  6450 Poe Avenue, Ste. 301, Dayton, OH 45414 (M-F 8am-8pm ET) 855-247-8362;  2700 Meridian Pkwy, Suite 200, Durham, NC 27713 (M-Th 8am-7pm; F 8am-4:30pm ET) 800-991-5265; 5807 N 102nd St, Omaha, NE 68134 (M & Th 7am-7pm; Tu & W 7am-6pm; F 7am – 5pm CT) 833-371-2344. 50 Calle Torre Global, Piso 30 Panama City, Panama (M-Th 8am-7pm; F 8am-6pm ET) 833-309-1796

MAINE: Telephone Number/Office Hours –7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL 32256 (Office Hours: M-F 8am-5pm; Extended Call Hours: M-Th 5pm-7pm, F 5pm-6pm ET) 855-402-6247; 1161 E. Clark Road, Suite 240, Dewitt, MI 48820 (Office Hours: M-F 8am-5pm; Extended Call Hours: Tu 5pm-7pm ET) 866-375-9945; 6450 Poe Avenue, Ste. 301, Dayton, OH 45414 (Office Hours: M-F 8am-5pm; Extended Call Hours: M-F 5pm-8pm ET) 855-247-8362; 2700 Meridian Pkwy, Suite 200, Durham NC 27713 (Office Hours: M-Th 8am-5pm, F 8am-4:30pm; Extended Call Hours: M-Th 5pm-7pm ET) 800-991-5265; 5807 N 102nd St, Omaha, NE 68134 (Office Hours 7am-5pm; Extended Call Hours M & Th 5-7 pm; Tu & W 5-6 pm CT) 833-371-2344; 50 Calle Torre Global, Piso 30 Panama City, Panama (M-Th 8am-7pm; F 8am-6pm ET) 833-309-1796.

MASSACHUSETTS: NOTICE OF IMPORTANT RIGHTS – THE BELOW IS A LIST OF STATE RIGHTS.  FEDERAL OR OTHER STATE LAW MAY GRANT YOU DIFFERENT OR EVEN GREATER RIGHTS – YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.  Telephone Number/Office Hours –7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL 32256 (Office Hours: M-F 8am-5pm; Extended Call Hours: M-Th 5pm-7pm, F 5pm-6pm ET) 855-402-6247; 1161 E. Clark Road, Suite 240, Dewitt, MI 48820 (Office Hours: M-F 8am-5pm; Extended Call Hours: Tu 5pm-7pm ET) 866-375-9945;  6450 Poe Avenue, Ste. 301, Dayton, OH  45414 (Office Hours: M-F 8am-5pm; Extended Call Hours: M-F 5pm-8pm ET) 855-247-8362;  2700 Meridian Pkwy, Suite 200, Durham NC 27713 (Office Hours: M-Th 8am-5pm, F 8am-4:30pm; Extended Call Hours: M-Th 5pm-7pm ET) 800-991-5265; 5807 N 102nd St, Omaha, NE 68134 (Office Hours 7am-5pm; Extended Call Hours M & Th 5-7 pm; Tu & W 5-6 pm CT) 833-371-2344.

Minnesota: THIS COLLECTION AGENCY IS LICENSED BY THE MINNESOTA DEPARTMENT OF COMMERCE. If this is a debt arising from hospital or healthcare services: IF YOU FEEL THAT YOUR CONCERNS HAVE NOT BEEN ADDRESSED, PLEASE CONTACT US AT 1-877-886-7331 AND ALLOW US THE OPPORTUNITY TO TRY AND ADDRESS YOUR CONCERNS. OR, YOU HAVE THE OPTION TO ADDRESS ANY CONCERNS WITH THE MINNESOTA ATTORNEY GENERAL’S OFFICE WHICH CAN BE REACHED AT 651-296-3353 OR 1-800-657-3787.

Nevada: For a debt arising from services provided by a hospital, the following applies: If you pay or agree to pay the debt or any portion of the debt, the payment or agreement to pay may be construed as: (1) an acknowledgement of the debt; and (2) a waiver of any applicable statute of limitations set forth in NRS 11.190 that otherwise precludes the collection of the debt. In addition, if you do not understand, or have questions concerning your legal rights or obligations relating to the debt, you should seek legal advice.

  • NV Collection Agency License #; CAD11615
  • Sang Ki; Jacksonville, FL; CM10330

New Mexico Residents: NOTICE OF RIGHTS PURSUANT TO THE SURPRISE BILLING PROTECTION ACT: Healthcare services may be performed in hospitals and other healthcare facilities by both participating providers (those who have expressly contracted with a patient’s health insurance carrier) and nonparticipating providers, who may separately bill the patient. With limited exception, a nonparticipating provider cannot issue a “surprise bill” that exceeds the insured’s cost-sharing obligation that would apply for the same health care services if the services had been provided by a participating provider. Additional information about the Surprise Billing Act can be obtained online at https://www.osi.state.nm.us/ or by contacting the Office of Superintendent of Insurance at 1120 Paseo de Peralta, Ste. 428, Sante Fe, NM 87501 or 1-855-427-5674.

NEW MEXICO RESIDENTS – MEDICAL DEBT ONLY: The following information is available and will be provided to you upon your request: the service date; amount and nature of all charges; whether the patient is verified as having health insurance; whether the health care facility screened the patient for programs that assist with health care costs; and whether the health care facility or third-party health care provider has billed or will bill insurance or public programs that may assist with health care costs for the services provided.

NEW YORK CITY RESIDENTS: We are required to inform you that we are able to provide limited language access services but cannot guarantee they will always be available. We are unable to provide a translation of any communication into a language other than English. A translation and description of commonly-used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca New York City Department of Consumer Affairs: License # 2096311-DCA – 7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL 32256; License # 2096317-DCA – 1161 E. Clark Road, Suite 240, Dewitt, MI 48820; License # 2096318-DCA – 6450 Poe Avenue, Ste. 301, Dayton, OH 45414; License # 2096310-DCA – 2700 Meridian Pkwy, Suite 200, Durham, NC 27713; License # 2104367-DCA – 10303 Crown Point Ave. Ste 210 Omaha, NE 68134; License # 2112873-DCA – 50 Calle Torre Global, Piso 30, Panama City, Panama..

New York State: Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to: a) the use or threat of violence; b) the use of obscene or profane language; and c) repeated phone calls made with the intent to annoy, abuse, or harass.

“If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: 1. Supplemental security income, (SSI); 2. Social security; 3. Public assistance (welfare); 4. Spousal support, maintenance (alimony) or child support; 5. Unemployment benefits; 6. Disability benefits; 7. Workers’ compensation benefits; 8. Public or private pensions; 9. Veterans’ benefits; 10. Federal student loans, federal student grants, and federal work study funds; and 11. Ninety percent of your wages or salary earned in the last sixty days.”

You may request each written communication we send you in an alternative reasonably accommodatable format, e.g. large print, or other accommodative format, which we will select based on your needs. To request a written communication we have sent you in an alternative, reasonably accommodative format, please call us at : 855-202-0113.

City of Buffalo: This collection agency is licensed by the City of Buffalo. The license number is: 191432.

NORTH CAROLINA:
North Carolina Department of Insurance:
Revco Solutions, Inc. # 119507885 – 7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL 32256;  Revco Solutions, Inc. # 119507881 – 1161 E. Clark Road, Suite 240, Dewitt, MI 48820;  Revco Solutions, Inc. # 119507883- 6450 Poe Avenue, Ste. 301, Dayton, OH 45414; Revco Solutions, Inc. # 119507880– 2700 Meridian Pkwy, Suite 200, Durham NC 27713; Revco Solutions, Inc. # 517281083 – 10303 Crown Point Ave. Ste 210 Omaha, NE 68134.

TENNESSEE: This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.  Our licensed locations are:
7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL 32256;
1161 E. Clark Road, Suite 240, Dewitt, MI 48820;
6450 Poe Avenue, Ste. 301, Dayton, OH 45414;
2700 Meridian Pkwy, Suite 200, Durham NC 27713;
10303 Crown Point Ave. Ste 210 Omaha, NE 68134
50 Calle Torre Global, Piso 30 Panama City, Panama (M-Th 8am-7pm; F 8am-6pm ET) 833-309-1796

Washington – For Medical Debt: The below is a list of state rights. Federal or other state law may grant you different, or even greater rights.

You have the right to request the original account number or redacted original account number assigned to the debt, the date of the last payment, and an itemized statement free of charge. Upon your written or oral request for more information, we must cease all collection efforts until we provide you with an itemized statement which includes:
1. The name and address of the medical creditor; 2. The date, dates, or date range of service; 3. The health care services provided to the patient as indicated by the health care provider in a statement provided to the licensee; 4. The amount of principal for any medical debt or debts incurred; 5. Any adjustment to the bill, such as negotiated insurance rates or other discounts; 6. The amount of any payments received, whether from the patient or any other party; 7. Any interest or fees; and 8. Whether the patient was found eligible for charity care or other reductions and, if so, the amount due after all charity care and other reductions have been applied to the itemized statement;

WASHINGTONWashington State Collection Agency Board: License # 601897586 – This collection agency is licensed as Revco Solutions, Inc.- Location #1 – 7016 A.C. Skinner Parkway, Suite 160, Jacksonville, FL 32256 (M-Th 8am-7pm; F 8am-6pm ET) 855-402-6247; Location #4 – 1161 E. Clark Road, Suite 240, Dewitt, MI 48820 (M,W,Th,F 8am-5pm; Tu 8am-7pm ET) 866-375-9945; Location #5 – 6450 Poe Avenue, Ste. 301, Dayton, OH 45414 (M-F 8am-8pm ET) 855-247-8362; Location #8 – 2700 Meridian Pkwy, Suite 200, Durham, NC 27713 (M-Th 8am-7pm; F 8am-4:30pm ET) 800-991-5265; Location #9 – 5807 N 102nd St, Omaha, NE 68134 (M & Th 7am-7pm; Tu & W 7am-6pm; F 7am-5pm CT) 833-371-2344; Location #10 – 50 Calle Torre Global, Piso 30 Panama City, Panama (M-Th 8am-7pm; F 8am-6pm ET) 833-309-1796

WASHINGTON DC: You have the right to request all of the following concerning your debt:
(1) Documentation of the name of the original creditor as well as the name of the current creditor or owner of your debt;
(2) Your last account number with the original creditor;
(3) A copy of the signed contract, signed application, or other documents providing evidence of your liability and its terms;
(4) The date that your debt was incurred;
(5) The date of your last payment, if applicable; and
(6) An itemized accounting of the amount claimed to be owed including the amount of the principal, the amount of any interest, fees, or charges, and whether the charges were imposed by the original creditor, a debt collector, or a subsequent owner of the debt.
You may request the above information by contacting us by phone, mail, or email, at the following: 855-202-0113, PO BOX 1810, Columbus OH 43216, [email protected]

Wisconsin: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.

Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

Revco Solutions Locations

Durham, NC (Corporate Headquarters)

2700 Meridian Parkway
Suite 200
Durham, NC 27713

Oradell, NJ

800 Kinderkamack Rd
Suite 206 North
Oradell, NJ 07649

Jacksonville, FL

7016 AC Skinner Parkway
Suite 160
Jacksonville, FL 32256

Dewitt, MI

1161 E Clark Road
Suite 240
Dewitt, MI 48820

Dayton, OH

6450 Poe Ave
Suite 301
Dayton, OH 45414

Columbus, OH

250 E Broad Street
4th Floor
Columbus, OH 43215

Omaha, NE

5807 N 102nd St
Omaha, NE, 68134

Indianapolis, IN

9339 Priority Way West
Suite 120
Indianapolis, IN 46240

Austin, TX

Financial Corporation of America (FCOA)
A Revco Management Company
12515 Research Blvd., Suite 200
Austin, TX  78759