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The Revenue Roundtable

Ep. 13 – The Patient Experience is The Human Experience

January 15, 2019

This month, host John shares thoughts after a recent gathering of healthcare professionals talking about issues critical to the industry. This gathering led to a discussion of the human experience. People will repeat what happens to them, good or bad. John ponders how those in healthcare can create an experience worth repeating and offers three things people want from their providers.

Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

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