Podcast: Play in new window | Download
Creating a vibrant company culture is a part of The Patient Experience. In this episode, we speak to Mary Emily Wood, who is the Communications Coordinator at PRC (Revco Solutions).
As part of her internal communications efforts, Mary Emily works to create a positive company culture — a challenge for those who work in the collections industry. She talks about the company’s By Change Not Chance (BCNC) Committee and other efforts to maintain a company culture based on values.