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The Revenue Roundtable

Ep. 26 – A Mindset: Changing Corporate Culture for a Good Employee Experience

February 17, 2020

Happy employees lead to a better experience for patients, customers, clients, and everyone. In this episode, host John Cook interviews Mary Emily Wood about her work to foster a fantastic employee experience. 

Mary Emily talks about successes and lessons learned. She and John discuss how to get trust from the team and some plans for 2020. John also talks about how his new role as a corporate chaplain will impact the team.

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Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

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