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The ability to engage and have honest conversations is critical to the patient experience. In this episode of the Revenue Roundtable podcast, John Cook interviews Merikay Hunt, Speaker, Author, Coach, and owner of CoachMKay.
Merikay’s mission is to help people unlock their true potential by helping them develop leadership, public speaking, communication, and other critical skills for professional and personal success. Her past experience as a Director of Family and Patient Experience in the healthcare industry gives her unique insight into communicating with patients, which she is sharing with us in this episode.