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Ep. 46: Meeting Staffing Challenges During the Pandemic / Pre-Registration and Scheduling

May 13, 2022

Becky Sandy, Patient Access Manager, has been with Cox Health for 18 years.  She joins our hosts to discuss “Meeting Staffing Challenges During the Pandemic:  Pre-Registration and Scheduling 2022.”  Listen as she discusses how COVID impacted processes at Cox Health, and the steps that she and her team have taken to improve financial clearance and patient readiness before procedures even occur.  You will learn which tasks the Patient Access team at Cox manages internally, and which tasks they outsource for efficiency amidst ongoing staffing shortages.  

Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

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