Powered by machine learning and AI, our tools help you predict payment behavior, optimize outreach, and enhance the patient experience. As a tech-enabled organization, Revco responsibly leverages advanced automation and AI to improve performance, strengthen data protection, and streamline the client and patient experience. Our smart tools help you recover more revenue with greater efficiency and less manual effort.
Our propensity-to-pay prediction models use machine learning models trained on historical payment behavior, demographics, and account data to predict which patients are most likely to pay. These insights help us focus our outreach and resources where they’ll be most effective, driving higher recovery rates and faster collections.
AI dynamically ranks and prioritizes accounts for outbound calling campaigns based on real-time inputs and scoring models like:
This allows our agents to engage with the right accounts at the right time, boosting contact success rates and maximizing collections yield.
Our speech analytics technology evaluates every call to detect:
This eliminates the need for manual QA sampling and gives our supervisors the tools to improve performance at scale
By reducing call volume and offering always-available assistance, we create a smooth experience for both patients and staff.
Machine learning models continuously monitor logs, traffic, and user behavior to detect anomalies, threats, and breaches in real time. This adds a proactive, intelligent layer to our security stack— helping us stop cyber threats faster and more efficiently than traditional tools alone.