The Revenue Roundtable
The Revenue Roundtable — formerly known as The Patient Experience Podcast — was conceived by John Cook in 2016 to help healthcare executives understand the importance of a patient’s overall experience in the patient and family setting. The market is competitive, and the providers must make a patient’s interactions as positive. In 2020, the podcast broadened its scope to include discussions of revenue cycle management and working in accounts receivables.
In each episode, John and his fellow hosts will share knowledge and experience through discussions and interviews. John’s career in healthcare has spanned close to 40 years. John is a graduate of The Walker College of Business at Appalachian State University with a BSBA in Healthcare Management and Marketing.
Find episodes here on the website and on podcast platforms. Contact John at jcook[at]prorecoveryinc.com.
Ep. 50 – Denials ManagementTuesday, December 6th, 2022
Join us to listen as Jon Hollenweger, Director of Revenue Integrity for Inspira Health, shares his professional expertise with our hosts on this important episode of the Revenue Roundtable Podcast, addressing denials management and all the tangential issues that can occur in a large healthcare system like theirs.
Ep. 49: Staffing challenges and opportunities facing the industry in 2023Tuesday, November 1st, 2022
Angela Stokes, the Chief Human Resources Officer at Revco Solutions, dives into the changing landscape of staffing and what it will take to hire and keep the best of the best in 2023. Limited availability, rising salaries, and a new understanding of generational diversity are absolutely critical: Candidates born since the year 2000 are not likely to present in navy blue suits or expect to work a 9 to 5 schedule daily. Remote positions, flex scheduling, great benefits, promotional opportunities, creating an environment where employees are actively engaged in the community are just the beginning. If you’re hiring or trying to hold on to the talent that you have, don’t miss this one!
Ep. 48: The merger of ARMC Financial and Revco Solutions (A Tale of Two Hobans)Thursday, August 18th, 2022
The business intelligence that informed the merger of the two companies and how that merger affects the industry of revenue cycle management. Anyone who works in the financial division of a medical practice, physician group, hospital or healthcare system needs to tune in to this special episode!
Ep. 47: Small Balance Insurance Follow-Up 2022Thursday, June 23rd, 2022
Join our hosts this month with Paul Weaver of Cox Health, as we discuss Small Balance Insurance Follow-Up and how this process has taken shape at Cox Health. Small balances can represent large volumes in a health system of their size and can quickly become a challenge to manage effectively. Revco Solutions has assisted Cox Health with this part of their revenue cycle for four years — including throughout the pandemic – with expanded resources to help them maintain cash-flows. Listen to some frank talk that will help you to make more informed decisions regarding your own bottom line.
Ep. 45 – Cybersecurity Risk Facing the Healthcare Industry in 2022Monday, April 11th, 2022
In the healthcare industry, some of the major risks that we have — from a cybersecurity perspective — are around data breaches and system availability. Primarily in hospitals, clincs… the availability of the IT systems being up and available and ready to use… if those are disrupted it can have impact on LIFE, so that’s a major concern.