Revenue Cycle Experts

Pay Your Bill Client Log In

Ep. 24 – Patient Experience is One Slice of The Person’s Day

December 14, 2019

In this episode, John continues his conversation from Episode 23, in which we spoke with Jeff Weegar, the Vice President of Financial Policy for the North Carolina Healthcare Association.  They continue to discuss the patient experience and the role hospitals play in people’s lives: 

  • “People aren’t there because they want to be,” as Weegar said. 
  • John shares a story of a mistake he made. 
  • Jeff talks about doing more with less during times of abuse, opioid crisis, and everything else in healthcare. 
  • Do you hug a patient? 
  • What can we do to make a difference in patient experience? 

Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

Revco Solutions Locations

Durham, NC (Corporate Headquarters)

2700 Meridian Parkway
Suite 200
Durham, NC 27713

Oradell, NJ

800 Kinderkamack Rd
Suite 206 North
Oradell, NJ 07649

Jacksonville, FL

7016 AC Skinner Parkway
Suite 160
Jacksonville, FL 32256

Dewitt, MI

1161 E Clark Road
Suite 240
Dewitt, MI 48820

Dayton, OH

6450 Poe Ave
Suite 301
Dayton, OH 45414

Columbus, OH

250 E Broad Street
4th Floor
Columbus, OH 43215

Omaha, NE

5807 N 102nd St
Omaha, NE, 68134

Indianapolis, IN

9339 Priority Way West
Suite 120
Indianapolis, IN 46240

Austin, TX

Financial Corporation of America (FCOA)
A Revco Management Company
12515 Research Blvd., Suite 200
Austin, TX  78759