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What Happens When You Hire a Debt Collection Agency?

March 28, 2017

Accounts receivables will soon be caught up! You have completed your research and have chosen the best possible collection agency to handle all those pesky A/Rs that are way behind. Now what?

Well, if the agency you have chosen is PRC (Revco Solutions), we’ll tell you! (We don’t know what happens with other agencies and cannot speak on those.)

First Steps

  1. Forms – Your PRC (Revco Solutions) representative will begin speaking with you and filling out a few forms. These forms will help PRC (Revco Solutions)’s departments properly set all wheels in motion for seamless onboarding.
  2. System – PRC (Revco Solutions)’s IT team will set you up in our computer system and ensure accurate workflow and account handling.
  3. Accounting – PRC (Revco Solutions)’s accounting team will begin setting up pertinent information about your remittance preferences and statement requests.
  4. Contact Info – PRC (Revco Solutions)’s client service manager will ensure all proper contact information for your management team and administrative staff has been captured and documented.
  5. The Playbook – PRC (Revco Solutions)’s training manager will begin creating a “playbook” for your accounts. This will ensure all our collection agents are trained, educated, and equipped to handle your accounts.

Getting You Paid
Those first steps all take place before we receive your accounts. Once your accounts arrive at PRC (Revco Solutions) — via electronic or physical transmission — they are loaded into the system. Then we work to verify all the fields and run them through several “data treatments” to search out consumers with Bankruptcy filings, cell phone numbers, or bad names/addresses. For example, some consumers may be listed with incorrect dates of birth, putting them under the age of 18. When this happens we have to contact you to verify dates of birth or gather responsible party information.

These data treatments are run concurrently and only take an hour or so to process and then we letter your accounts.

After that, our team begins the real work: returning revenue to your business!

While it sounds too easy to be true, we prefer to think of it as just easy. Contact us today to learn more.

Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

Revco Solutions Locations

Durham, NC (Corporate Headquarters)

2700 Meridian Parkway
Suite 200
Durham, NC 27713

Oradell, NJ

800 Kinderkamack Rd
Suite 206 North
Oradell, NJ 07649

Jacksonville, FL

7016 AC Skinner Parkway
Suite 160
Jacksonville, FL 32256

Dewitt, MI

1161 E Clark Road
Suite 240
Dewitt, MI 48820

Dayton, OH

6450 Poe Ave
Suite 301
Dayton, OH 45414

Columbus, OH

250 E Broad Street
4th Floor
Columbus, OH 43215

Omaha, NE

5807 N 102nd St
Omaha, NE, 68134

Indianapolis, IN

9339 Priority Way West
Suite 120
Indianapolis, IN 46240

Austin, TX

Financial Corporation of America (FCOA)
A Revco Management Company
12515 Research Blvd., Suite 200
Austin, TX  78759