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What Happens When You Hire a Debt Collection Agency?

March 28, 2017

Accounts receivables will soon be caught up! You have completed your research and have chosen the best possible collection agency to handle all those pesky A/Rs that are way behind. Now what?

Well, if the agency you have chosen is PRC (Revco Solutions), we’ll tell you! (We don’t know what happens with other agencies and cannot speak on those.)

First Steps

  1. Forms – Your PRC (Revco Solutions) representative will begin speaking with you and filling out a few forms. These forms will help PRC (Revco Solutions)’s departments properly set all wheels in motion for seamless onboarding.
  2. System – PRC (Revco Solutions)’s IT team will set you up in our computer system and ensure accurate workflow and account handling.
  3. Accounting – PRC (Revco Solutions)’s accounting team will begin setting up pertinent information about your remittance preferences and statement requests.
  4. Contact Info – PRC (Revco Solutions)’s client service manager will ensure all proper contact information for your management team and administrative staff has been captured and documented.
  5. The Playbook – PRC (Revco Solutions)’s training manager will begin creating a “playbook” for your accounts. This will ensure all our collection agents are trained, educated, and equipped to handle your accounts.

Getting You Paid
Those first steps all take place before we receive your accounts. Once your accounts arrive at PRC (Revco Solutions) — via electronic or physical transmission — they are loaded into the system. Then we work to verify all the fields and run them through several “data treatments” to search out consumers with Bankruptcy filings, cell phone numbers, or bad names/addresses. For example, some consumers may be listed with incorrect dates of birth, putting them under the age of 18. When this happens we have to contact you to verify dates of birth or gather responsible party information.

These data treatments are run concurrently and only take an hour or so to process and then we letter your accounts.

After that, our team begins the real work: returning revenue to your business!

While it sounds too easy to be true, we prefer to think of it as just easy. Contact us today to learn more.

Affiliations Audits & Achievements

  • HFMA: Healthcare, financial, management, association
  • AAHAM: American Association of Healthcare Administrative Management
  • ACA International

Our Locations

Revco Solutions has locations:

Jacksonville, Florida

7011 AC Skinner Parkway,
Suite 170
Jacksonville, FL 32256

Ada, Michigan

4764 East Fulton,
Suite 101
Ada, MI 49301

Pittsburgh, Pennsylvania

875 Greentree Road,
8 Parkway Center,
Suite 100
Pittsburgh, PA 15220

Dayton, Ohio

6450 Poe Ave,
Suite 301
Dayton, OH 45414

Dewitt, Michigan

1161 E Clark Road,
Suite 240
Dewitt, MI 48820

Columbus, Ohio

250 E Broad Street,
4th Floor
Columbus, OH 43215